Desktop Support Specialist – Chesterfield

The role involves providing onsite and remote desktop support to ensure smooth business operations, adhering to ITIL processes and managing escalated issues efficiently. The candidate will coordinate with third-party vendors, support system changes, and monitor security practices, ensuring compliance and system integrity. They will manage IT peripherals and assets using ServiceNow, offer technical advice, and assist in audit reviews while maintaining accurate documentation. Excellent diagnostic, communication, and stakeholder management skills are essential, alongside experience with Windows, Microsoft 365, and support environments. Knowledge of networking, SharePoint, telephony platforms, and Azure admin services is desirable for enhanced technical expertise. The role demands a professional, adaptable individual capable of working under pressure and prioritising effectively within a dynamic setting.