Face to face customer service – Bootle

A customer service role in Bootle involves responding promptly to inquiries via phone, email, or chat while maintaining professionalism and confidentiality. The position includes accurately entering customer data and assisting with product information, order updates, and troubleshooting. Candidates should have excellent communication skills, attention to detail, and good organisational abilities, with multilingual capabilities in Spanish and English being advantageous. Upselling and analysing customer needs form integral parts of the role, contributing to sales growth and customer satisfaction. The environment fosters career progression, recognising hard work with opportunities for travel, team leadership, and personal development. It is primarily an in-person position, with full-time, part-time, and graduate opportunities available.