Hotel Duty Manager – Ormskirk

The Duty Manager role involves leading hotel operations during shifts across multiple departments, supporting and coaching team members, assisting guests with inquiries and resolving issues, and ensuring safety and smooth hotel functioning. Candidates should be confident decision-makers, calm under pressure, and experienced in managing busy customer-facing environments, though hotel experience is not essential. The role includes overseeing reception, housekeeping, and dining services, with a focus on delivering excellent guest experiences. The candidate will work closely with the Hotel Manager and leadership team to maintain operational standards and support staff. This position offers professional development opportunities aimed at progressing towards hotel management. Flexibility for shifts during evenings, weekends, and busy periods is required.