IT Support Specialist – Toronto

An IT Support Specialist is sought in Toronto to deliver first-line technical support, managing incidents and user queries across multiple offices. The role involves assisting lawyers, legal assistants, and professionals with technical issues, ensuring high-quality customer service. The position requires strong problem-solving skills, technical troubleshooting abilities, and excellent communication skills. The environment includes providing support for hardware, software, and network issues using standard tools and practices. Candidates should have relevant technical certifications and experience in user support within a professional services setting. The role offers an opportunity to develop technical skills in a dynamic legal environment.