IT Support Specialist – Dumfries

A global leader in packaging solutions seeks an IT Support Specialist in Dumfries. The role involves providing hardware and software support both onsite and remotely, collaborating with the IT team to ensure smooth business operations. The ideal candidate will have strong decision-making and customer relations skills, along with a proactive problem-solving attitude. Candidates must possess a full driving licence and be fluent in English, demonstrating a commitment to continuous learning and professional development in IT. Technical skills required include hardware and software troubleshooting, remote support tools, and basic network knowledge, with proficiency in relevant IT applications. Strong behavioural qualities such as excellent communication, adaptability, teamwork, problem-solving, and a proactive attitude are essential for success in this role.