Customer Support Agent – Newcastle upon Tyne

A digital financial services provider in the UK is seeking a Customer Service Advisor to support customers by resolving queries across multiple channels. The role involves handling inbound communications, maintaining high customer satisfaction, and ensuring efficient service delivery. Candidates should possess prior experience in customer support and excellent communication skills. The environment promotes career development and offers a four-day working week alongside competitive pay and holiday benefits. Skills in communication, problem-solving, and customer relationship management are essential, with technical familiarity in relevant communication platforms. The position provides an opportunity to work within a supportive team dedicated to delivering exceptional financial services.