IT Support Specialist – Nuneaton

An organisation in Nuneaton is seeking an IT support specialist to deliver technical assistance across a variety of IT systems and manage support tickets to ensure service level agreement compliance. The role involves troubleshooting technical issues and providing second-line support to users, requiring strong communication skills and proficiency in Windows and Office applications. Candidates should have at least three years of relevant experience and be familiar with supporting enterprise IT environments. The position offers opportunities for career progression within a collaborative and supportive work environment. The role does not support remote work, requiring on-site presence in Nuneaton.