Account Manager – Derby

An Account Manager in Derby acts as the main contact between the customer and logistics teams, focusing on improving service performance and identifying growth opportunities. The role involves reviewing operational KPIs, leading customer meetings, and resolving escalations while ensuring customer requirements are met. Candidates should have experience in supply chain or logistics, with strong relationship-building and communication skills, and the ability to analyse data for performance improvements. They must be confident influencing stakeholders at all levels and thrive in a dynamic environment where priorities change quickly. The role demands commercial awareness, proactive attitude, and dedication to delivering exceptional customer experiences and business growth.