Customer Service Representative

A Customer Service Representative is needed in Birmingham for a temporary, office-based role supporting visa applications. The role involves greeting and assisting customers, supporting form completion, collecting biometric data, following administrative procedures, and managing customer queries with professionalism. Candidates should have proven experience in a customer-facing role, the ability to remain calm under pressure, and strong communication skills. A valid DBS certificate is essential, and immediate availability is required for this position. The role offers a 37.5-hour weekly schedule on rota basis, with potential for extension, providing a professional environment to support clients efficiently.