Key Account Manager – Leicester

The Key Account Manager at Ecolab in Leicester is responsible for developing, growing, and maintaining relationships with a major facilities management partner, acting as the primary contact and managing operational challenges. This role involves networking to expand the account base, ensuring high retention rates through effective customer engagement, and collaborating closely with operations to implement best practice. Candidates should have over four years' experience in account management, sales, or operations, with a proven ability to handle significant contracts and achieve retention targets. Excellent communication skills for face-to-face and telephone interactions are essential, along with the capacity to present at senior levels within client organisations. Experience in the pest industry is advantageous, with a focus on delivering excellent service levels and fostering long-term partnerships.