CRM Data Analyst

A CRM Data Analyst evaluates large datasets using tools like Databricks to generate actionable insights and refine customer segmentation and targeting strategies. They develop and manage data models and dashboards, ensuring data accuracy and consistency across platforms. The role involves collaborating across teams to enhance omnichannel customer experiences and support data governance. Candidates should have over five years of experience with CRM analytics and data transformation tools such as SQL, Python or PySpark. Proficiency in dashboard software like Tableau or Looker is essential, along with a strong understanding of CRM principles and customer databases. Effective communication skills are required for presenting technical data insights to non-technical stakeholders, paired with a passion for the fashion and luxury sector.