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Hotel Duty Manager – Glasgow

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职位介绍

A Duty Manager in Glasgow leads hotel operations during shifts, supporting team members in reception, housekeeping, and food service to ensure guests receive excellent service. They handle guest queries, resolve issues, and maintain safety standards, working closely with the hotel management team. No prior hotel experience is necessary, as candidates with backgrounds in retail, hospitality, healthcare, or customer service are considered, focusing on leadership and decision-making skills. The role involves working flexible hours, including evenings and weekends, on a permanent contract with guaranteed hours. The duties require proactive problem-solving, team leadership, and the ability to stay calm under pressure in a busy environment. This position offers training, career progression opportunities, and employee benefits, making it ideal for ambitious individuals seeking a dynamic role in hospitality.

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