Telesales Account Manager – Coventry

The position involves managing the full customer lifecycle, from onboarding to long-term partnership development, within a customer-focused environment. The role requires identifying sales opportunities, achieving targets, and maintaining accurate CRM records. It entails building strong stakeholder relationships, addressing customer concerns, and collaborating with internal teams to deliver excellent service. The candidate should possess prior telesales or account management experience, strong communication and negotiation skills, and proficiency with CRM systems like Salesforce. Personal qualities should include resilience, proactivity, and a customer-centric mindset, working both independently and in a team. The role is part-time, based in Coventry, and focuses on supporting sustainable customer and business growth.