Customer Service Advisor – Newcastle

A Customer Service Advisor role in Newcastle involves handling inbound customer calls, understanding customer concerns, and providing effective solutions. The position requires excellent communication skills, patience, and the ability to adapt to various customer personalities. The role is based in a lively contact centre offering a supportive environment, with hybrid working options, full-time hours, and a full paid break. Responsibilities include maintaining accurate records, working collaboratively, and ensuring high customer satisfaction. Previous experience is beneficial, but transferable skills from other people-focused roles are also valued.