1st Line IT Support Technician
在手机上跟进您的申请 Whileresume 免费应用，支持 iPhone 和 Android。
职位介绍
Join a dynamic MSP as a 1st Line IT Support Technician delivering frontline IT support to client environments.
Handle incoming Service Desk calls, log tickets in the PSA system, and provide timely updates to end-users.
Diagnose and resolve issues across Windows, Mac, Office 365, cloud services, and security, escalating per defined protocols.
Install, configure, and maintain hardware and software, set up new devices for Windows and Mac, and perform pre/post-build laptop setups.
Maintain accurate documentation in IT Glue and ensure compliance with information security policies.
Demonstrate strong communication, teamwork, and the ability to prioritise tasks under pressure while staying curious and eager to learn.
Handle incoming Service Desk calls, log tickets in the PSA system, and provide timely updates to end-users.
Diagnose and resolve issues across Windows, Mac, Office 365, cloud services, and security, escalating per defined protocols.
Install, configure, and maintain hardware and software, set up new devices for Windows and Mac, and perform pre/post-build laptop setups.
Maintain accurate documentation in IT Glue and ensure compliance with information security policies.
Demonstrate strong communication, teamwork, and the ability to prioritise tasks under pressure while staying curious and eager to learn.
查看完整职位
工作职责、任职要求、技能与福利 — 免费创建账号即可查看。
或
已有账户？
登录您可能也感兴趣的职位
暂无高度相似的职位 — 以下是最新职位。