IT Field Support Specialist – Retford

The role involves providing in-person 1st and 2nd line IT support at West Burton, with responsibilities including monitoring network connectivity, supporting Microsoft Office 365 applications, and maintaining IT services. The successful candidate will serve as the main point of contact for IT issues at the site and collaborate with higher support levels to resolve complex problems. They must have experience working with various operating systems and office-based software, along with strong communication skills. The position requires independent work and problem-solving in a structured IT environment based on ITIL principles. Candidates should possess an HNC in Computing or equivalent experience and demonstrate a proactive approach to IT support tasks.