Technical Account Manager – Solutions Architect & AM
职位介绍
The Technical Account Manager (TAM) is a client-facing engineer who designs low-voltage and security solutions and owns the relationship with assigned accounts.
This hybrid role blends 50% Technical Solution Architecture, 30% Account Management, and 20% Solution Selling.
Responsibilities include conducting technical assessments, creating scopes of work, BOMs, diagrams, standard AV/security packages, and RFP support.
Serve as the single point of contact for accounts, maintain long-term relationships with IT directors and facilities teams, and drive customer satisfaction.
Identify new needs and expansions, present clear solutions, assist with pricing and proposals, and influence decisions to drive revenue.
Key KPIs include design accuracy, account retention, CSAT, revenue growth from existing accounts, and low rate of change orders.
This hybrid role blends 50% Technical Solution Architecture, 30% Account Management, and 20% Solution Selling.
Responsibilities include conducting technical assessments, creating scopes of work, BOMs, diagrams, standard AV/security packages, and RFP support.
Serve as the single point of contact for accounts, maintain long-term relationships with IT directors and facilities teams, and drive customer satisfaction.
Identify new needs and expansions, present clear solutions, assist with pricing and proposals, and influence decisions to drive revenue.
Key KPIs include design accuracy, account retention, CSAT, revenue growth from existing accounts, and low rate of change orders.
查看完整职位
工作职责、任职要求、技能与福利 — 免费创建账号即可查看。
或
已有账户？
登录相似职位
其他可能适合您的职位。