Hotel and Lodge Manager – Balmedie

The Hotel and Lodge Manager is responsible for the daily management of luxury accommodations and services at a five-star resort in Balmedie. This hands-on role includes overseeing front of house, reception, housekeeping, food and beverage, and concierge operations to deliver exceptional guest experiences. The manager provides leadership and coaching to staff, ensuring standard operating procedures are followed and guest satisfaction is maximised. They manage supplier agreements and maintain all hotel equipment and furnishings to the highest standards. Coordination with resort and F&B management ensures smooth service delivery from arrival to departure. Strong operational experience in high-end hotel environments and excellent organisational skills are essential for this role.