Customer Service/Sales Representative – Southampton

A customer service and sales representative is responsible for engaging with clients over the phone, providing accurate information, and following up on pending cases. The role involves supporting a system that assists with government benefit applications, requiring attention to detail and good communication skills. Candidates should be comfortable with data entry, spelling, and form completion, and possess experience in customer service or sales. The position is office-based in Southampton with flexible hours, full-time or part-time options, and is self-employed at £13 per hour. Technical requirements include good phone etiquette, organisational skills, and an ability to follow procedures efficiently. The role demands a professional approach, reliability, and a proactive attitude to customer interactions.