Director, Product Management, Rewards - Enterprise Loyalty

The Director of Product Management for Rewards at Mastercard oversees developing and executing the global product strategy for enterprise loyalty programs, collaborating across teams to deliver innovative solutions. They support full product lifecycle phases from concept to ongoing optimisation, creating go-to-market plans, positioning, and sales enablement materials. The role involves analysing market trends, customer feedback, and performance metrics to identify opportunities and enhance product offerings. Building strong relationships with regional teams, partners, and clients, they also promote continuous improvement within the product management discipline. The position requires extensive experience in loyalty, customer engagement, and digital commerce, with a proven ability to manage complex, cross-functional environments. They must demonstrate effective communication, influence, and strategic planning skills to achieve product success globally.