Customer Service Advisor – Salford
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职位介绍
This role involves managing breakdown calls, assessing customer needs, and providing swift assistance or solutions. The successful candidate will manage situations from initial contact to resolution, maintaining clear communication with customers and updating them proactively. Experience in customer service, problem-solving skills, and confidence in handling multiple systems are essential. The position requires full flexibility over shifts, including early mornings, afternoons, and late nights, with full training provided. It is based at an office in Media City with ongoing temporary engagement, offering competitive hourly pay plus uncapped bonuses. Strong communication, quick decision-making, and a proactive approach are key to success in this role.
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