Cloud Operations Engineer

The Cloud Operations Engineer is responsible for managing the firm's global cloud infrastructure, focusing on Microsoft 365, Google Suite, and AI tools. They provide third-line support for cloud platform escalations, troubleshoot complex issues, and work on technical deployment projects. The role involves creating technical documentation, supporting service transitions, and ensuring compliance with security standards. Collaboration with cross-functional teams to optimise operational capabilities and adopt emerging technologies is essential. The engineer must possess strong analytical skills, excellent communication, and the ability to multitask in a fast-paced environment.