Customer Account Manager – Sunderland

A Customer Account Manager in Sunderland manages the full loan lifecycle, establishing customer needs, processing agreements, and providing support. The role demands strong communication and rapport-building skills both face-to-face and over the phone. The successful candidate will contribute to delivering positive customer outcomes and meet targets through effective teamwork and attention to detail. Full training and development are provided alongside a competitive salary and benefits package. The position suits individuals with a customer-focused attitude, confidence, and a willingness to self-develop. Key skills include excellent communication, teamwork, target orientation, and attention to detail.