Customer Service Representative  Dutch Speaking

A Customer Service Representative supports the order-to-cash process by assisting customers and franchisees via phone and email, handling orders, credits, and payments accurately. They resolve customer queries, manage accounts, and escalate unresolved issues promptly, ensuring exceptional service levels. The role requires strong communication skills in Dutch and English, attention to detail, and proficiency in Microsoft Office applications. Candidates should be organised, able to prioritise tasks independently, and committed to continuous improvement. The position involves providing administrative support, maintaining high standards of service quality, and contributing to departmental efficiency in a fast-paced environment.