Key Account Manager

The Key Account Manager in Leeds is responsible for developing and maintaining relationships with key clients, driving revenue, and ensuring service excellence across the fire and security sector. They oversee client strategy, conduct regular reviews, and manage contract negotiations to optimise profitability and customer satisfaction. This role involves analysing account performance, identifying growth opportunities, and collaborating with operational teams to meet client expectations. The manager ensures compliance with industry standards, manages risks, and supports the mobilisation of new contracts. They also monitor market trends and develop strategies to incorporate digital innovations like remote monitoring and analytics. Strong technical knowledge of fire and security systems, excellent communication skills, and experience in account management are essential for success in this position.