Customer Service Advisor – Cwmbran

A Customer Service Advisor in Cwmbran handles customer inquiries via email, chat, and social media, ensuring excellent service and support. The role involves managing product information, processing returns, and resolving warranty issues efficiently. Candidates should possess solid communication skills, good attention to detail, and be comfortable learning new systems like Shopify and Gorgias. Experience in customer service, retail, or hospitality is beneficial but not essential, as training is provided. The position requires full-time work on-site in Cwmbran, with a focus on building strong customer relationships and contributing to continuous service improvement. The role offers comprehensive training, career progression, and a supportive team environment.