Hotel Services Manager – Harrow

A Hotel Services Manager is responsible for overseeing the provision of hospitality services, including wellbeing activities, catering, housekeeping, and laundry, ensuring high standards of care and customer service. The role involves managing and supporting teams, coordinating with leadership, and maintaining operational excellence within a residential care setting. Candidates should have managerial experience in hospitality, good communication and organisational skills, and a professional appearance. Knowledge of housekeeping, kitchen management, finance, and team motivation are essential, with additional familiarity in health and safety and dementia care being advantageous. The position requires a satisfactory DBS check and a passion for delivering outstanding service with compassion and integrity.