Customer Service Advisor - Milton Keynes

A customer service advisor supports clients by managing enquiries, taking orders, and resolving issues through phone, email, and live chat channels. The role involves providing clear, accurate communication and maintaining high standards in all interactions. Candidates should possess excellent verbal and written skills in English, with a friendly telephone manner and a customer-focused attitude. Flexibility to work during evenings and weekends is required, along with basic computer navigation skills and previous experience in a customer-facing role. Responsibilities include achieving service targets like customer satisfaction and transaction efficiency while assisting with administrative tasks to ensure effective service delivery. Training is provided full-time, and after completion, a hybrid working schedule is implemented to optimise service and team collaboration.