Account Manager – Customer Service & Sales in Birmingham

An Account Manager role in Birmingham involves managing and developing relationships with customers, providing technical guidance and understanding individual needs. The role requires effective communication to answer queries, identify sales opportunities and build long-term relationships, utilising CRM systems like Salesforce. It demands strong organisational skills and the ability to operate within targets in a fast-paced environment. Candidates should possess experience in customer-facing roles, excellent relationship-building skills, and a customer-focused approach. The position offers a permanent, full-time opportunity to grow within a thriving financial services business.