Assistant Hotel Manager

The Assistant Hotel Manager supports the Hotel Manager by leading daily hotel operations, enhancing team performance, and ensuring guest satisfaction. This role involves employee engagement, team development, and handling guest interactions to uphold service standards. The AHM assists with recruitment, training, and coaching to build a motivated team aligned with hotel values. They are responsible for maintaining compliance with safety and legal standards, as well as supporting financial targets and revenue growth. The role requires excellent organisational skills, decision-making ability, and experience in a customer-focused environment. Effective communication and problem-solving skills are essential for managing the hotel in the absence of the Hotel Manager.