Key Account Manager

The position involves managing a portfolio of extended stay clients, including relocation and booking agencies, ensuring strong relationships and customer satisfaction. The role supports new business development through lead generation, prospecting, and converting opportunities within the sector. It includes assisting in account planning to enhance revenue, retention, and growth, and preparing tailored proposals and supporting negotiations. Collaboration with revenue, marketing, and operations teams ensures seamless onboarding and client delivery, alongside monitoring account performance and reporting. The role also entails representing edyn at industry events, acting as a brand ambassador, and maintaining high service standards. Candidates should have excellent communication, relationship management skills, and experience in hospitality sales, managing revenues over £3m, within the extended stay sector.