Key Account Manager – Leicester

A Key Account Manager in Leicester is responsible for developing, growing, and maintaining key accounts within the facility management sector. They are tasked with managing operational challenges, mobilisation plans, and ensuring high service levels through effective customer relations. The role requires a strong ability to network, build organisational charts, and enhance partnerships, with a focus on retention and growth metrics. Candidates should have over four years of experience in account management, sales, or operations, preferably within B2B or service industries, and excellent communication skills. Prior experience in the pest industry is desirable, along with the ability to present at all organisational levels. The position involves working closely with operational teams to share best practices and improve service delivery.