Senior IT Support Specialist – Alderley Edge

A senior IT support specialist provides technical support and troubleshooting services for clients, managing systems such as Microsoft 365 and Windows Server. The role involves resolving hardware, software, and network issues, maintaining backup technologies, and ensuring system security and performance. Candidates should have experience with relevant IT tools, strong problem-solving skills, and the ability to communicate effectively with clients. The position requires a proactive approach to system management and excellent customer service skills within a hybrid work setting. It demands technical proficiency, organisational skills, and adaptability to meet diverse client needs in a fast-paced environment.