Special Events Coordinator – West Drayton

The role involves managing enquiries for various social and corporate events, including weddings, Christmas functions, and seasonal celebrations. It requires arranging site visits and virtual walkthroughs to convert potential bookings into confirmed events. Coordinators need to understand client needs and tailor solutions using the hotel's products and services, producing detailed proposals and confirming all agreements in writing. The position demands building and maintaining relationships with internal staff and external suppliers to ensure seamless event execution. Candidates should be organised, detail-oriented, and capable of problem-solving creatively to meet client expectations. The role supports revenue generation through upselling and strong customer service, contributing to the hotel's reputation for memorable events.