IT Technical Support Specialist – Leicester
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职位介绍
An IT Technical Support Specialist provides first line technical assistance, resolving issues related to Windows systems and Office 365. The role involves supporting staff across various sites and requires excellent communication skills and a customer-focused approach. Key skills include networking, server understanding, and experience with help desk software. Candidates must hold a full UK driving licence due to travel requirements across locations. The position demands at least three years of relevant experience in an IT support environment. Technical proficiency and strong organisational skills are essential for effectively managing support tickets and system troubleshooting.
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