Pre-Owned Operations Manager – Braunstone Town

The Pre-Owned Operations Manager supports the Head of Pre-Owned and Vintage, ensuring the efficiency of the administrative team to provide high-quality client service in the pre-owned watch sector. They are responsible for managing daily operations, supervising team members, and ensuring effective communication across departments. The role requires excellent organisational skills, strong leadership, and the ability to prioritise tasks efficiently under pressure. The manager should be adaptable and results-oriented, with experience in team management and customer service in a retail or luxury environment. Technical skills include familiarity with watch industry standards, inventory management systems, and customer relationship management tools. The role is based in Braunstone Town and is crucial for maintaining the seamless buying and selling of pre-owned watches.