Account Manager – Tipton

The role of an internal Account Manager involves overseeing and expanding existing customer accounts while seeking new sales opportunities within the industry. The position requires building strong, long-term relationships, enhancing customer retention, and delivering excellent service from enquiry to project completion. Key duties include managing customer accounts, conducting account reviews, re-engaging dormant clients, and upselling products based on purchasing patterns and industry trends. Candidates will handle customer enquiries, prepare quotations, and oversee projects ensuring customer satisfaction. The role also involves collaborating with internal teams and marketing to implement targeted campaigns and maintain accurate CRM records. Strong communication skills, proactive account management, and experience with CRM tools are essential for success in this position.