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Part-Time Customer Service Representative

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The role

A family-run electrical firm in Norwood, MA, seeks a part-time customer service representative to handle calls, book appointments, follow up with clients, and support administrative tasks. The role offers flexible afternoon hours, making it suitable for parents, students, or those seeking a consistent schedule. Candidates should possess strong communication skills, be organised and reliable, and have experience in customer service or sales. Proficiency with computers and scheduling software is required to manage appointments effectively. The position provides opportunities for growth within a supportive team environment at a highly rated company. The role demands a friendly, professional approach to customer interactions and administrative support.

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