Customer Services Representative – Anywhere

The position involves providing customer support via email, phone, chat, Amazon, and courier claims, alongside maintaining RMA lists and refund data from a remote location. The role requires a candidate with a relevant degree, at least two years' experience, and excellent English communication skills, preferably with UK experience. A reliable internet connection and own laptop are essential for timely responsiveness and effective work. Knowledge of management practices, leadership, and attention to detail are necessary to handle diverse customer interactions and technical support tasks. The role expects team collaboration within a group of ten and offers growth potential within a fast-developing enterprise that adopts the latest technologies. Candidates will be expected to work independently, demonstrating strong organisational and problem-solving skills, complemented by excellent interpersonal abilities.