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Customer Service Advisor

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The role

Aon UK Ltd is seeking Customer Service Advisors to support pension members via phone and written communication in Leicester. The role involves answering inbound queries, updating customer details, and providing clear information in a friendly manner. No prior pension or contact centre experience is necessary as extensive training and ongoing coaching are provided. Candidates should have customer-facing experience, good communication skills, attention to detail, and confidence with Microsoft Office. The position offers valuable experience in a global environment, with a friendly team and professional development prospects. The role requires working part of the week in the office to utilise coaching and team support.

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