Customer Service Representative – Tipton

A UK-based customer service role involves managing client enquiries, providing technical product information, preparing quotes, and processing orders using SAP ERP. The successful candidate will build relationships with customers, sales, technical support teams, and the credit department while ensuring timely order fulfilment and liaising with warehouses and suppliers. Key responsibilities include handling incoming orders, coordinating shipments, and conducting administrative tasks under the guidance of the Local Operations Manager. Candidates should have over three years of experience in a commercial or customer service environment, preferably B-to-B, and possess technical aptitude, excellent communication skills, and proficiency with IT tools. Knowledge of international business and SAP experience are advantageous, with the role based in either Tipton or Epworth. The position reports to the Local Operations Manager and offers stability, a competitive package, and a supportive work environment.