Call Center Agent – Redhill
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A contact centre agent in Redhill operates within a professional team, handling inbound calls related to occupational pension schemes. The role involves providing support via email, assisting the administration and customer service teams, and responding to members' enquiries to meet service standards. The agent is expected to escalate calls appropriately, maintain pension scheme knowledge, and support team members during busy periods. Skills required include accuracy, ability to work under pressure, communication, and computer literacy, with experience in pensions advantageous. Participants are expected to meet KPIs, complete timesheets punctually, and deliver excellent service, promoting professionalism at all times.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.