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Customer Service Advisor – Boston

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The role

A customer service representative in Boston handles customer enquiries, provides assistance, and promotes a positive experience. The role involves engaging with customers, solving issues efficiently, and maintaining excellent communication skills. Candidates should have good personality traits, interpersonal skills, and the ability to work in a fast-paced environment. The position may involve working during busy hours with potential progression into management or franchise ownership. Technical skills required include familiarity with customer management software and good organisational abilities. The role supports professional growth, from entry-level to managerial positions within the company.

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