Customer Support Representative – Shipley
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The role
A customer support representative in Shipley provides prompt response to customer inquiries via various channels, resolves complaints, and maintains accurate records of interactions. They collaborate with other departments to address customer needs and provide product and service information. The role involves processing orders and following company procedures for customer service, ensuring issues are escalated when necessary. Candidates should communicate effectively, possess experience in customer service, and demonstrate attention to detail and problem-solving skills. Technical proficiency in customer service software and a proactive approach to customer interactions are required. The position offers a competitive salary and modern office facilities in a convenient location.
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