Customer Service Representative – Leeds

The part time Customer Service Representative role at MUFG Pension & Market Services involves responding to customer queries from shareholders and employees in a dynamic contact centre setting. The position requires excellent communication skills and a customer-focused approach to resolve enquiries professionally. Responsibilities include performing identification and verification checks, recording information accurately, and escalating issues appropriately. Candidates should have experience in customer service, preferably within financial services, with strong problem-solving skills and proficiency in Microsoft Office applications. The role offers opportunities for development and training, with a focus on delivering a positive customer experience. Employment is based in Leeds, with potential for hybrid working following initial training.