Customer Service Representative – Tipton
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The role
A customer service representative in Tipton supports UK sales through engaging with customers via phone and email, providing product information, quotes, and order processing using SAP. They build strong relationships with clients, sales, technical teams, and finance departments, ensuring order accuracy and timely delivery. Responsibilities include managing customer inquiries, processing orders, coordinating shipments, and liaising with suppliers. The role requires at least three years' experience in a commercial or B-to-B environment, with technical aptitude and strong communication skills. Knowledge of SAP, international business, and IT tools is advantageous, along with fluency in English. The position is office-based, reporting to the Local Operations Manager in either Tipton or Epworth.
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