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Customer Service Advisor – Leeds

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The role

A technical customer service adviser role requires providing product advice, troubleshooting, and support via phone and email. The position involves assisting customers with product queries, supporting sales with information and orders, and ensuring a positive experience from start to finish. Candidates should have strong customer service skills, a friendly professional approach, and experience in support or technical advisory roles. The role is based in North Leeds with a hybrid working model, involving office presence and remote work. It offers a salary range of £23,000 to £36,000, depending on experience and skills. Knowledge of electrical products and previous technical support experience are advantageous for applicants.

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