Customer Service Representative – Ilkeston

A customer service representative in Ilkeston will handle customer enquiries via phone and email, produce quotes, process orders, and manage payments. They will also handle returns, refunds, source courier options, and track parcels, alongside general administrative tasks. The role requires an organised and motivated individual who is eager to learn and can deliver excellent customer service with basic computer skills. A driving licence is preferred, and the position may be offered on a full-time or part-time basis. The candidate should be flexible and capable of working in a small business environment focused on water purification equipment for the window cleaning sector. The role is in person, requiring physical presence in Ilkeston.