Customer Service Representative – Ilkeston

A customer service and administration role is available in Ilkeston, focusing on customer enquiries, order processing, and administrative tasks for a water purification equipment supplier. The job involves responding to phone and email queries, producing quotes, handling payments, managing returns and refunds, sourcing courier services, and tracking parcels. The role requires organisational skills, a positive attitude, and computer literacy, with a driving licence preferred. It offers flexibility as either full or part-time, with opportunities for employment as a permanent or apprenticeship position. The environment is a small, established business specialising in water purification for the window cleaning industry.