Customer Service Advisor – Nottingham
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The role
The role involves assisting customers with banking transactions, offering digital product advice, and developing strong customer relationships. Responsibilities include handling inbound calls, understanding client needs, and promoting digital banking options. Candidates should have good communication skills, be customer-focused, and adaptable to various activities. Technical skills required encompass banking software, customer relationship management tools, and digital platforms. The environment offers a supportive, team-oriented atmosphere with a focus on personal and professional growth.
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